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Frequently Asked Questions
Product Information
| Is my Canvas Print framed and ready to hang? |
Yes. Your fab canvas comes gallery wrapped around a thick wood frame, with hooks and string ready to hang.
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| How do I clean my Fab Canvas? |
- To clean your canvas, vacuum gently using a soft brush attachment or soft cloth.
- Do not apply any cleaning solutions or water as this may cause the colour to run or fade. Do not rub the surface of your canvas.
- Do not hang outdoors or in areas of high humidity, direct sunlight or extreme temperature fluctuations. The canvas is a porous product and will expand and contract in extreme temperature fluctuations.
- If you are moving your canvas, make sure you always wrap it adequately with bubble wrap. Do not stack prints on top of each other unless they are safely wrapped.
- Remember your print is a fragile item. Treat it as you would a piece of art.
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| How do I hang my Fab Canvas? |
All canvas prints are supplied with a string at the back for wall hanging. Whilst string is placed in the same position on the back of the prints, the string tension can vary. If you are hanging prints in a row, please use the sawtooth hooks provided with your canvas. Do not press, push or place any pressure against either side of the canvas, as it may leave an impression.
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| What file format do my photos need to be in? |
Your photos need to be in JPEG (.JPG) format.
Color profiles supported are sRGB and Adobe RGB (1998). Any other color profile will be ignored. Incorrect colors produced by using unsupported color profiles will not be refunded.
Color spaces supported are RGB and CMYK.
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